Markoub.ma - Account Deletion Request
Help Center

At marKoub.ma, we respect your privacy and provide users with the ability to request account deletion. If you no longer wish to use our services, follow the steps below to request the removal of your account and associated data.

How to Request Account Deletion

To delete your account, follow these steps:

  1. Go to Settings: Open the app and navigate to the Settings page.
  2. Submit a Deletion Request: In the Account section, select Delete My Account and provide a reason for your request.
  3. Review Process: Once your request is submitted, our team will review it and mark your account as deleted.
  4. Final Deletion: Your account data will be permanently removed from our database after [3 months] in accordance with our retention policy.

Data Retention Policy

  • Once your account is marked for deletion, it will no longer be accessible.
  • Some data may be retained for a limited period to comply with legal and security requirements.
  • After the retention period, all personal data associated with your account will be permanently deleted.

If you have any questions or need assistance, please contact our support team at 05 3000 3000.

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