Help Center

Need to Update or Cancel Your Booking?

Updated

We understand that plans can change, and we're here to help! If you need to update, modify, or cancel your booking, please reach out to our dedicated support team.

Contact Us:

📞 Call us at: 05 3000 3000

Our customer support team is available from 8 am to 12 pm to assist you with any changes or questions regarding your booking.

What We Can Help You With:

  • Modify Your Booking – Change dates, update guest details, or make special requests.
  • Cancel Your Booking – Learn about cancellation policies and request a cancellation.
  • Check Booking Details – Confirm your reservation details and payment status.
  • Other Inquiries – Any additional assistance you may need regarding your reservation.

Please note that tickets issued by CTM, Supratours, SAT, Ghazala Trans, and SATAS, as well as tickets benefiting from the 50% discount offer,
are not changeable, cancellable, or refundable, in accordance with their sales policies.

For other companies, changes or cancellations are possible up to 3 hours before the scheduled departure time.

For a smooth experience, please have your booking reference number ready when you call.


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